Terms & Conditions

Welcome to 09b, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the 09b website, mobile experience, games, betting markets, promotions, and all associated services. By registering an account or placing a bet on 09b, you confirm that you have read, understood, and accepted these terms in their entirety. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

09b reserves the right to update or amend these Terms & Conditions at any time without prior notice. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. We encourage all players to review this page periodically to stay informed of any updates.

Key Principles

1. Eligibility and Age Requirements

09b is strictly an adults-only platform. You must meet all of the following eligibility criteria to open and maintain an account:

• You must be at least 21 years of age (21+ only). Players under 21 are strictly prohibited from registering or placing bets.
• You must be a legal resident or citizen of a jurisdiction where online gambling is not prohibited by applicable law.
• You must not be registered as a self-excluded player on 09b or any affiliated platform.
• You must be acting on your own behalf and not as an agent for any third party when placing bets or managing your account.

2. Account Registration and Verification

To access the full range of features on 09b — including deposits, withdrawals, and placing bets — you must register a personal account and complete our KYC (Know Your Customer) verification process. The following rules apply:

• Each player is permitted only one active account. Duplicate accounts will be suspended and any associated balances may be forfeited.
• You must provide accurate, truthful, and up-to-date personal information during registration. Providing false details is grounds for immediate account termination.
• 09b may request identity verification documents (national ID, passport, or equivalent) at any time, including before processing withdrawals.
• You are solely responsible for maintaining the confidentiality of your login credentials. 09b cannot be held responsible for unauthorized access resulting from your failure to secure your account details.

If you suspect any unauthorized access to your account, you must contact our support team immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

3. Deposits and Withdrawals

09b supports a range of payment methods designed for players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and major international cards such as Visa and Mastercard. The following terms govern all financial transactions on the platform:

• All deposits must be funded from payment methods registered in your own name. Third-party funding is strictly prohibited and may result in account suspension.
• Minimum and maximum deposit and withdrawal limits apply and may vary by payment method. Please refer to the Cashier section of the platform for current limits.
• Withdrawal requests are processed as promptly as possible, typically within 24 hours of KYC verification being completed. Processing times may vary based on the selected payment method.
• 09b does not charge fees for standard deposits or withdrawals; however, your payment provider may levy their own transaction charges, which are outside our control.

All transactions on 09b are conducted in Bangladeshi Taka (BDT, ৳). Currency conversion fees, if any, are the responsibility of the player.

4. Bonuses and Promotions

09b periodically offers bonuses, free spins, cashback offers, and promotional rewards to eligible players. All bonus offers are subject to the following terms:

• All bonuses are subject to wagering requirements unless explicitly stated otherwise. The standard rollover requirement is 20x the bonus amount unless specified in the individual promotion terms.
• Bonuses may not be transferred, sold, or exchanged for cash outside of the applicable wagering requirement completion.
• 09b reserves the right to cancel, modify, or withdraw any bonus or promotional offer at any time. In the event of suspected bonus abuse, 09b may void winnings and suspend the relevant account.
• Welcome bonuses are available to new players only and may be claimed once per household, device, or IP address.

Players must opt in to receive certain promotional offers. By opting in, you agree to any additional promotion-specific terms that apply to that offer. Always check the specific promotion page for full details before participating.

5. Prohibited Activities

The following activities are strictly prohibited on the 09b platform. Violation of any of these rules may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Money laundering, financial fraud, or any attempt to exploit the platform for illegal financial gain.
• Collusion with other players, match-fixing, or any form of coordinated cheating designed to gain an unfair advantage.
• Use of automated software, bots, scripts, or any technology designed to manipulate game outcomes or gain an unfair advantage.
• Opening or operating multiple accounts, or allowing another person to use your account, whether with or without your knowledge.
• Any attempt to exploit technical errors, system glitches, or pricing mistakes to extract value from the platform in an manner not intended by 09b.

6. Responsible Gaming

09b is deeply committed to responsible gaming. We believe that gambling should be an enjoyable form of entertainment, and we take every measure to ensure our players can maintain healthy gaming habits. If you feel that gambling is negatively affecting your life or the lives of those around you, we urge you to use our available self-exclusion tools, deposit limits, and session time reminders accessible through your account settings. You may also contact our support team directly at [email protected] for personalized assistance.

For further support and resources on responsible gaming, please visit our dedicated Responsible Gaming page. All players must be 21 years or older to use 09b. We actively promote awareness and provide practical tools to help you gamble responsibly. 09b aligns with global best practices for player protection and harm minimization.

7. Limitation of Liability

09b, its directors, employees, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the platform. This includes but is not limited to loss of data, loss of revenue, loss of profits, or any other losses resulting from system downtime, technical failures, or inaccuracies in displayed information.

While 09b makes every effort to ensure the platform is available at all times, we do not guarantee uninterrupted access. Scheduled maintenance, unforeseen technical issues, or circumstances beyond our control may result in temporary service interruption. In such cases, 09b will work to restore services as quickly as reasonably practicable.

8. Privacy and Data Protection

09b collects and processes your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By creating an account, you consent to the collection, storage, and processing of your personal information as described in that policy. We are committed to protecting your data and will never sell it to third parties. Please review our full Privacy Policy for details on how your data is handled, stored, and protected.

9. Amendments to Terms

09b may amend, update, or revise these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice by email or via a prominent notice on the platform. The effective date of any revision will be displayed at the top of this page.

Your continued use of the 09b platform after any amendments have been published constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you must stop using the platform and contact us to close your account.

10. Governing Law and Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of, or in connection with, them or their subject matter or formation shall be governed by and construed in accordance with applicable law. If you have a complaint or dispute regarding your account or any transaction, you should first contact our support team at [email protected] and provide full details of your concern.

09b is committed to resolving disputes fairly and promptly. All complaints will be acknowledged within 48 hours and investigated in good faith. We aim to provide a resolution within a reasonable timeframe, treating every player's concern with the seriousness it deserves.